FAQ's


All items are listed in Canadian Dollars.

Where are the items you sell made? Do you support sweatshops?

Items at Gigi's are made all over the world! Dottie's Delights and Inspiration Vintage are both based and handmade in North America. What Katie Did is based in England and manufactures a few items there and the rest in India, while their hosiery is made in Italy. Bettie Page Lingerie is also based in the UK and manufactures in China. Le Keux Cosmetics are based and made in the UK.

We only work with companies/brands/indie designers who share our anti-sweatshop values. We believe in fair wages and safe working environments.

If you have any questions regarding specific items, please contact us at: gigi@gigishouseoffrills.com

What is your returns policy?

All items are final sale. Almost everything we sell is considered an "intimate" or "personal" item, therefore we cannot accept returns. We inspect every item prior to shipping and take great care in packaging items carefully. If you have received a damaged item, please contact us at gigi@gigishouseoffrills.com.

How much is shipping and how often do you ship?

Shipping is calculated based on weight at checkout. Items ship within 3 business days of the order being placed. If there is a delay in shipping time, we will contact you. Canada Post service delays are beyond our control, and we suggest choosing tracked shipping.

Will I have to pay Duties and Taxes?

Canadian shoppers will be charged taxes at checkout and will not incur any further charges upon delivery.

USA and International customers may have to pay taxes and duties upon delivery. This is out of our control and we do not refund these charges or accept return packages due to unpaid duties/taxes.

Are vintage items laundered?

Yes, all vintage items are laundered before entering our shop or being listed online. Even though most are deadstock, we want to ensure items are fresh when they arrive to you! The only vintage items we don't launder are unworn and in the package nylon stockings.

I prefer to "try before I buy", do you have a brick + mortar boutique?

We sure do! Our lovely boutique is located at 731 Dovercourt Road, just south of Bloor Street West, in Toronto, Ontario, Canada! We would love for you to visit! We offer even more frilly delights in the shop and other in store exclusives such as Besame Cosmetics!

I am a lingerie designer and I think my designs would really suit Gigi's, do you work with indie designers?

Absolutely! In fact, most of our brands, even the more well known ones, are indie designers! And we carry very small local brands in the shop! We would love to see your designs! Please contact: gigi@gigishouseoffrills.com

I have a question that is not answered here, may I contact you?

Yes you may! Please feel welcome to e-mail gigi@gigishouseoffrills with any sizing or other inquiries!